Bought a Seiko Kinetic watch a couple of years back now. Described as 'as new, only worn to try on and never worn again' Turned up, light scratching all over the strap, a deep gouge in the glass and a nice cmixture of skin/dirt all over the back of it... Contacted the seller first, before contacting eBay, who gave me some sob story that it was her late husband's watch, he'd never worn it, I was mistaken, must be my fault, blah blah blah I decided to take loads of pictures showing the issues, as I figured she was now going to claim I'd done it, eBay found in my favour and I eventually got my money back. She had 100% feedback up to that point, no idea why she'd lied about the watches condition, but it was plain to see it was far from 'as new'!