DANW

Theyre supposed to be a proper bike dealership. I have no words

I can't say at present but they told me the engineers looking at the bike had scratched it, polished it, removed a patch of the matt finish and said "they didn't think I'd notice"..... I'm speechless to be honest. I have legal support now so will let you know what happens

UPDATE The dealership has now had the bike back in for repairs a further 2 times. 1st time for an oil leak which they then proceeded to dethread the sump and it fell out. It went to an engineers where they helicoiled it, scratched the front mudguard and polished it out removing the matt finish from part of the front mudguard. 2nd time was a week later because the sump was leaking therfore it was an unacceptable repair. This whole thing has left me without transport for 3 weeks. I told the dealer i was not happy with this to which they told me they dont buy back bikes and only accept trade ins, to which they offered me 2 grand less that what I had bought it from them 950miles ago. I am ready to start looking into my legal rights concerning this issue. Any advice or information would ve welcomed. Thank you

Its still under warranty and have spoken to the dealer. They are taking it in for investigation. Will know more on saturday but to be honest i would rather get rid as its causing me grief but looking online theyre selling for 3500 at best so ive already lost 1500 of the money i put into it already

I bought a brand new 2018 royal enfield classic 500 in matt black last october and have so far done 950miles on it. It cost me £5000 from a local dealership and has been stored inside. So far I have not been happy with the quality of it and have listed the issues so far here: - Massive oil leak from gearbox. - Right mirror snapped off from the end of the mirror shaft. - Constantly having to fix front brake switch. - Exhaust rusted beyond repair, had to replace it. - Front forks pitted rapidly. - All unpainted metal is rapidly corroding. The bike is still under warrantly but i feel like I have been sold a very substandard product and that I have thrown 5 grand down the drain. I would expect things like this to happen on a used or older bike but considering the bike was brand new and hasnt even done 1000 miles yet im unsure what my options are. Please could you guys offer me some advice on what I should do? Legal or otherwise. Thank you