Rik398 Posted April 27, 2012 Share Posted April 27, 2012 Ok so a company who will remain anonymous recieved a part from my motorcycle over the post to fix it. I forgot to enclose any doecuments, so I recieved an email. The email informed me that my part was not an OEM part, and that it was of poor quality, so no garentee could be given. To which I replied... that I was aware the part was not an OEM part, as I purchased it from their website.Deary Me. Quote Link to comment Share on other sites More sharing options...
Fast Eddie Posted April 27, 2012 Share Posted April 27, 2012 Brilliant. Shooting themselves in the foot there! Quote Link to comment Share on other sites More sharing options...
Rik398 Posted April 27, 2012 Author Share Posted April 27, 2012 Part quality issues aside, the customer service aspect has been good so far, with an email being sent quickly. So other than the slight awkward slip up... They have been ok.And yeah... I am not sure that you could get anything better than that outside of television lol. Quote Link to comment Share on other sites More sharing options...
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