alexanderfoti Posted March 24, 2011 Posted March 24, 2011 Hi allMy varadero recently went in for a bad battery, upon returning it, Honda say its fine, and that its down to the amoutn of accessories that I have on the bike (digital thermomter, HID headlights, TPMS). The thing is that the accesories are all switched.The battery refuses to accept a charge, I can remove it from the bike, put it on charge overnight, put it back in the bike , and it will refuse to start.yet, This Honda dealership claim that the battery passes a load test and that there is nothing wrong with it......GRR! Quote
Guest Posted March 24, 2011 Posted March 24, 2011 sounds like they haven't tested it ... Only a new battery will prove you right ... Quote
Guest Posted March 24, 2011 Posted March 24, 2011 or a second opinion from a independant garage Quote
alexanderfoti Posted March 24, 2011 Author Posted March 24, 2011 or a second opinion from a independant garageSo you think that if I go to an indy, get them to say the battery is faulty, and take this back to the dealership in writing that they will honour this?Its really frustrating having such a stubborn dealer. amongst other things they said, a) the chain and alignment needs doingb) the headstock bearings needed adjustingThing is, they serviced it under 400 miles (3 weeks!) ago! To top it off, they are charging a £50 diagnostic fee for looking at it under warranty.... Quote
Guest Posted March 24, 2011 Posted March 24, 2011 An independant to ascertain if it is faulty. This a new bike mate? Quote
alexanderfoti Posted March 24, 2011 Author Posted March 24, 2011 An independant to ascertain if it is faulty. Yeah, thats what I meantwell, its exactly 1 year old this month, I would hope a battery lasts longer than that! Its been ridden nearly every day during that time too. Quote
Guest Posted March 24, 2011 Posted March 24, 2011 Used daily I would have thought it would last longer.But you say it isn't holding a charge? What sort of distance is your regular journey? enough to charge it fully do you think?A new battery would be around the £50 mark, so I'd replace it anyway, if they gonna charge you £50 to look at it under warranty ...Does sound like poor service though. But that doesn't surprise me, being a new bike owner meself, once I got the bike, their service has been less than adequate, suffice to say I will never go to that particular dealer again. Quote
alexanderfoti Posted March 24, 2011 Author Posted March 24, 2011 Used daily I would have thought it would last longer.But you say it isn't holding a charge? What sort of distance is your regular journey? enough to charge it fully do you think?A new battery would be around the £50 mark, so I'd replace it anyway, if they gonna charge you £50 to look at it under warranty ...Does sound like poor service though. But that doesn't surprise me, being a new bike owner meself, once I got the bike, their service has been less than adequate, suffice to say I will never go to that particular dealer again. Yeah, its about 40 mins journey each way around, 11miles. Bit of a shame, more and more business these days forget about customer service, I mean bikers are more likely to know what they are talking about. Massive pain in the arse is all, especially considering they arent cheap! I think I will probs just replace it myself, but I wont be using that dealer once the service plan is done. Quote
NearOn Posted March 24, 2011 Posted March 24, 2011 Hey, your username rings a bell but I cant quite remember, something Varadero related anyway. If they are saying those other two things need adjusting, they should do them free of charge under the warranty, and especially as was only in for its service recently like you said. I have to say my Honda dealership are no better. When I had my Varadero which I had bought brand new from them, they were not that interested in helping me when I had a couple of issues. Its like they have the nice shiny showroom, some of the best bikes in the world, but is just the sale that interests them, their aftercare is a bit weak in my opinion. Quote
alexanderfoti Posted March 24, 2011 Author Posted March 24, 2011 Hey, your username rings a bell but I cant quite remember, something Varadero related anyway. If they are saying those other two things need adjusting, they should do them free of charge under the warranty, and especially as was only in for its service recently like you said. I have to say my Honda dealership are no better. When I had my Varadero which I had bought brand new from them, they were not that interested in helping me when I had a couple of issues. Its like they have the nice shiny showroom, some of the best bikes in the world, but is just the sale that interests them, their aftercare is a bit weak in my opinion. Yeah, I was looking to get a link pipe made up for a Devil exhaust on the Vara. I have just checked the documentation, it was serviced exactly 2 months ago and I have done around 700 miles in that time. To be honest its just shoddy and I wont be taking my business back there again. Simple.I learnt the same with my car (a 2000 e320 cdi merc) that unless I do ALL the work on it myself, its simply impossible to find somebody who knows what they are doing on it, without trying out different parts on my expense. Since then, I have learnt more than most garages will know about the specifics on my car, and I intend to do the same on the bike. Shame I was sucked in by the service plan. Quote
NearOn Posted March 24, 2011 Posted March 24, 2011 Hey, your username rings a bell but I cant quite remember, something Varadero related anyway. If they are saying those other two things need adjusting, they should do them free of charge under the warranty, and especially as was only in for its service recently like you said. I have to say my Honda dealership are no better. When I had my Varadero which I had bought brand new from them, they were not that interested in helping me when I had a couple of issues. Its like they have the nice shiny showroom, some of the best bikes in the world, but is just the sale that interests them, their aftercare is a bit weak in my opinion. Yeah, I was looking to get a link pipe made up for a Devil exhaust on the Vara. I have just checked the documentation, it was serviced exactly 2 months ago and I have done around 700 miles in that time. To be honest its just shoddy and I wont be taking my business back there again. Simple.I learnt the same with my car (a 2000 e320 cdi merc) that unless I do ALL the work on it myself, its simply impossible to find somebody who knows what they are doing on it, without trying out different parts on my expense. Since then, I have learnt more than most garages will know about the specifics on my car, and I intend to do the same on the bike. Shame I was sucked in by the service plan. Maybe im confused but didnt I buy or sell something to/from you? a top box/plate maybe? Quote
alexanderfoti Posted March 24, 2011 Author Posted March 24, 2011 Hey, your username rings a bell but I cant quite remember, something Varadero related anyway. If they are saying those other two things need Maybe im confused but didnt I buy or sell something to/from you? a top box/plate maybe? Aha yes!I bought a top box from you a fair bit of time ago now! In fact the key snapped in the lock recently, so I fitted some quick release clasps as it lives on the back of the bike most of the time anyway! Quote
NearOn Posted March 25, 2011 Posted March 25, 2011 ah thats it, glad you still getting use out of it. Quote
eastanglianbiker Posted March 25, 2011 Posted March 25, 2011 is the honda warranty not 2 years still like it used to be?? Quote
alexanderfoti Posted March 25, 2011 Author Posted March 25, 2011 is the honda warranty not 2 years still like it used to be?? it is, that's my problem! Quote
eastanglianbiker Posted March 25, 2011 Posted March 25, 2011 then take it to another honda dealer see what they say Quote
Lumor_uk Posted March 31, 2011 Posted March 31, 2011 my honda manual for my Xr 125 2006 says 3 months lol what's that about? Quote
alexanderfoti Posted April 1, 2011 Author Posted April 1, 2011 my honda manual for my Xr 125 2006 says 3 months lol what's that about?Nice to see that they trust their batteries! Quote
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