Chrissb6 Posted May 14, 2015 Share Posted May 14, 2015 16 mths ago the auto gearbox on my BMW530d let go resulting in £2000.00 repair bill. The garage offered 12,000 mile - 12mths warranty on the repair. During the warranty period l took the car back to the garage no less than 4 times complaining that all was not well with the gearbox. Being mechanical minded I identified and told them that there was a problem with the torque converter when it was coming in and out of lockup from top gear, The garage said don't worry we will look after you! They said on all the occasions after it went back that they had fixed it. The other week whilst setting off for work in Scotland the gearbox let go completely and had to be recovered and taken back to the garage. The garage today have rang me to say the torque converter has let go and destroyed the gearbox. There torque converter supplier will not play ball because the torque converter is now out of warranty. So the garage now want me to contribute 50% towards the cost of the repair "Me not happy" I think this might get a little bit messy. Any ideas where l might stand on this anybody?? Quote Link to comment Share on other sites More sharing options...
cyberwolf Posted May 14, 2015 Share Posted May 14, 2015 don't pay anything they at fault, first thing to do is talk to trading standards, tell them everything they tell you what to do Quote Link to comment Share on other sites More sharing options...
Stu Posted May 14, 2015 Share Posted May 14, 2015 sounds like you have a good case providing you can prove you went back with the problem and they failed to rectify it Quote Link to comment Share on other sites More sharing options...
donnk Posted May 14, 2015 Share Posted May 14, 2015 Offer 25% Quote Link to comment Share on other sites More sharing options...
Chrissb6 Posted May 14, 2015 Author Share Posted May 14, 2015 That will be my argument, the fault was brought to there attention inside the warranty period, obviously to check the torque converter they would have had to remove and strip the gearbox which would have cost them time and money. They changed the bank of solenoids and everything within easy reach. The fault only raised its head when running at motorway speeds or when under high loads.I just hate confrontation Quote Link to comment Share on other sites More sharing options...
Joeman Posted May 14, 2015 Share Posted May 14, 2015 it doesn't matter what their supplier says, your contract is with the garage, and it's their duty to ensure the goods are fit for purpose and the services are provided with reasonable skill and care.read this:http://news.bbc.co.uk/1/hi/magazine/8253915.stm Quote Link to comment Share on other sites More sharing options...
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