I now have my full bike license, but I am unable to use as provisional car license?

[Maidofdartmoor]

I passed my full bike license a couple of weeks ago, and they took my provisional car license, and I received my new license in the post. When I rang up to try and get learner driver insurance, the DVLA check said there was a problem with the license,  and Admiral declined to insure my car. They ran a DVLA check on me, and insist that it’s not a provisional car license, but a full car license.

I’m so confused! So now I have a full bike license and a car that I can’t get learner insurance on.

Whats going on here?

[Fiddlesticks]

Weird.

What does it say on the back?

For cars, mine has a B, followed by a car icon, the date I passed my test and the expiry date.

For bikes, it has an A followed by the bike icon and a different pass date, but the same expiry date.

 

Either Admiral have misunderstood the fact that it's a full bike licence but only a provisional car licence, or the DVLA have screwed something up.

[Maidofdartmoor]

It’s clearly shows on my license that I have no category B.

On the front of my license, it states AM/A/k/q.

Every time I try to sort out my learner driver insurance, I get a message saying the wrong license has been selected, which is stopping my insurance payment from going through. Even after going through ‘check my license’

maybe they don’t often encounter a learner driver who has a full bike license, that’s the only reason I can think of!

 

[billysugger]

The problem is their end, by the sound of it. I struggled to insure one of my bikes (1980 125), because their system  couldn't figure out the reg number.

Try getting a quote from a different company and see if that helps 

[Maidofdartmoor]

I’ll try that! It’s a shame though, because Admiral is by far the cheapest quote. And when I go on ‘Check my Licence’, it clearly lists the categories of motorcycles I can ride, followed by ‘vehicles you can provisionally drive’. How an insurance broker can’t read a UK licence is beyond me!

[Fiddlesticks]

Have you tried calling them to explain? It's clearly a bit of an edge case.

[Bender]

You have a bike license but no car licence 

 

Did you start with cat B on your license 

[Maidofdartmoor]

1 hour ago, Bender said:

You have a bike license but no car licence 

 

Did you start with cat B on your license 

No, I had a provisional car license. But my new bike license states that I can provisionally drive car B, so I don’t understand the issue. But my insurers insist that I have a full driving license, after looking at the exact same DVLA check that I’ve just looked at!

[Maidofdartmoor]

2 hours ago, Fiddlesticks said:

Have you tried calling them to explain? It's clearly a bit of an edge case.

Yes, I had a long argument with them, and did something called ‘share my license’, and they still insist that I have a full car license.

To be fair, it does state that on the DVLA licence check, but it goes on to clearly list what categories I can drive, and what I can provisionally drive.

[Fiddlesticks]