Hi there, sounds a bit like my story above. When I went back the second time I had blue riped gloves on and when I took the off at the end my hads were died blue, looked like I had badly bruised my hand. Don't let it get you down, when I passed of a scooter I bought a geared bike and just went around my local streets to gain my confidence on it. You could always get a bike and just ride it to a car park and practice...theres always the scuba kit place Pretty bad that he didn't stop you both and replaced the earpiece for the girl as its standard safety for the instructor to be able to comunicate with every pupil incase of an acsident or emergency. Helmets are meant to be tight but not painful, you are meant to have plumped cheeks (kinda looking like a fat kid with its face shut in a lift).