MCE NCB...... still waiting?

[Pbassred]

With my MCE insurance policy dead since 31st of January I am still waiting for my Certificate of NCB.  Is anyone else in this position?

 

I have no idea when the 90% of my partial refund will be issured.  Still less idea why anyone would continure to deal with a company that behaves like this.

[Liveware Problem]

I was in the same position, I called and he assured me it would be sent out.

 

A week later I called again, turns out I needed to phone my previous insurer, as I hadn't been with MCE long enough to get another year.

 

So unless you've been with them 11 months you'll be in the same position

[Pbassred]

Quote

So unless you've been with them 11 months you'll be in the same position

Even so, I accrued 3 year's NCB with MCE. so they owe me a cert.

[Liveware Problem]

2 hours ago, Pbassred said:

Even so, I accrued 3 year's NCB with MCE. so they owe me a cert.

 

Definitely in that case! Have to agree they are utterly useless.

 

Only thing I can suggest is to keep calling them as they seem to ignore emails.

[PaulM]

I put in a claim to MCE on the 12th Jan, they said they will still honour the claim as it was before the company went bust. It has now been over 8 weeks and not even a reply as to what they will offer by way of a claim, they just keep saying they are waiting for an engineers report before they can make an offer.

 

The bike has been sat in a storage hanger for 8 weeks, so I have now requested by bike back and I will cancel my claim.

 

Don't expect a quick reply of you have an on going claim with MCE...!

[daveinlim]

Got my cert last week and it's wrong. Currently arguing that it's a year short