dazziep Posted April 7, 2015 Posted April 7, 2015 That sounds a bit painful.. but it's ok it's not me little old fella I bought a new helmet in December just gone.. had it a few months.. never dropped it, not fallen off or anything and it buggered I've only had it 2 minutes.. and it's wasn't a really cheap one.. I'm pretty sure if I took it back to shop they would tell me to feck off and that it looks I've been using it as a football..Is there usually any kind if Warrenty or something with a new helmet ?? Surely they are guaranteed for more than 4 months of non accident normal everyday use before they fall to bits?? Quote
RantMachine Posted April 7, 2015 Posted April 7, 2015 So... what exactly has gone wrong with it, then? Quote
DreamytimeEscorts Posted April 7, 2015 Posted April 7, 2015 The sale of goods act should see you right. Quote
dazziep Posted April 7, 2015 Author Posted April 7, 2015 Bottom trim hanging off...http://tapatalk.imageshack.com/v2/15/04/07/f79f411b370a143d15f2897d3f5a2425.jpgScrew fallen out near visor...http://tapatalk.imageshack.com/v2/15/04/07/ca927eca22b3bb721e118347b4d07f29.jpgIt's scratched to hell and the foam inside looks like it's about to fall out.. Quote
RantMachine Posted April 7, 2015 Posted April 7, 2015 Hmm, not grand. Although the "scratched to hell" bit isn't an inherent fault or a product of poor quality, and might count against you when it comes to complaining to the retailer. Quote
dazziep Posted April 7, 2015 Author Posted April 7, 2015 Hmm, not grand. Although the "scratched to hell" bit isn't an inherent fault or a product of poor quality, and might count against you when it comes to complaining to the retailer.Yeah that's what I thought too.. I can't understand how it's got scratched .. I look after it... and as I say, I've never dropped it.. Quote
dazziep Posted April 7, 2015 Author Posted April 7, 2015 moved to the right section Sorry mate.. I'm a right git at doing that.. I'll learn . Quote
Stu Posted April 7, 2015 Posted April 7, 2015 I would cut your losses and purchase a new decent one I have an HJC cs-14 helmet for sale in a medium its only been worn twice it was the wife's but she has an Arai head I only want £40 for it although it may be a bit for for you to come! and I don't fancy posting a helmet! Quote
dazziep Posted April 7, 2015 Author Posted April 7, 2015 I'd love to buy it.. only problem my head is huge. . My current helmet is xl.. but thanks for offer Quote
igingeee Posted April 7, 2015 Posted April 7, 2015 Take it back to the shop ASAP with the original receipt and ask for an exchange as the helmet you purchased is not fit for purpose disregard the scratches and you've basically got to ask yourself if the helmet would do you any good in a crash.. it's falling apart from day to day wear and tear (something no helmet budget or not should ever do).See what their response is and go from there.J&S always have the Frank Thomas helmets on sale for about £40-50 (not cheap, but not expensive), although I purchased one (not sure of what model) more pain that's it's worth.. a visor mechanism that needed two hands to open when fully closed, a visor that fogged up endlessly and quite a bit of wind noise although I did have the wrong size I had a XL.. my current AGV helmet is ML.. in summary even when showing J&S (had only been riding about a month or two) that the helmet would come loose when pushed upwards and could be moved around when fitted they still said it's a good fit, trust yourself.If the shop refuse to exchange it and say your stuck with it then just hang it up on your wall as memorabilia, I really wouldn't trust it to be worth anything more than that. Quote
dazziep Posted April 8, 2015 Author Posted April 8, 2015 Yeah I got it from J&S and I was planning on taking it back. . Problem is I can't find the receipt Quote
Glorian Posted April 8, 2015 Posted April 8, 2015 Not quite sure where you stand.. I think any surface damage will count against you though.Check out caberg helmets. i've got a fat noggin and mine fits comfortably. I got a V2RR for £130. Quote
NeilM Posted April 8, 2015 Posted April 8, 2015 Dazziep. For commuting I use a box. Cost me £60 in the sales at jordans. Done approx 5k with it and not a hint of bother. I fitted a pinlock to it and apart from occasional clean that's all.It will do me for work.I would take yours back and play holy hell mind.I've always found j and s fine (leeds) so they may help. Quote
dazziep Posted April 8, 2015 Author Posted April 8, 2015 I'm in leeds at the mo.. but bought it from donny so I guess I'd have to take it back there .. but I reckon someone like J&S would be ok.. they're a big company after all.. Quote
Whitey1984 Posted April 8, 2015 Posted April 8, 2015 If you cant find the receipt, try taking a bank statement which shows the date you bought it, that can be used as proof of purchase. Quote
NeilM Posted April 8, 2015 Posted April 8, 2015 Dazziep. Call into the leeds branch. The lass who works there. Black n purple hair. 40 odd. Very helpful. She will probably try to help you out n give advice. Quote
dazziep Posted April 8, 2015 Author Posted April 8, 2015 Just spoke to J&S they are happy to change it at Leeds for me so ill take it down Friday dinner .. Quote
dazziep Posted April 10, 2015 Author Posted April 10, 2015 Just been to J&S.. and changed it, fancied a change so changed it for a flip up front with dual visor so kinda got some shades in the deal too Quote
dazziep Posted April 11, 2015 Author Posted April 11, 2015 Not sure about the new helmet It seems louder? ? If that's possible...I like to try and listen to the bike to make sure it sounds ok and isn't making no weird sounds it shouldn't be and all I can hear now is the wind.. really loudly .. I could still hear wind before but it didn't seem as loud. Is this possible or us it just me going mad? Quote
igingeee Posted April 11, 2015 Posted April 11, 2015 Full face > open face, just my opinion.Yes helmets vary in the amount of wind noise that you hear, I had a budget Frank Thomas helmet as my first ever then upgraded to an AGV using the line "it's changed the way I ride" just because a helmet with all the features that meets your needs and is comfortable makes the ride that much easier.Sadly wind noise is not something you can determine by trying the helmet on only by asking for advice or reading reviews before hand.Bottom of a J&S reciept;" J&S Accept no responsibility for goods found to be noisy marked or an incorrect fit after the time of purchase", although on most days they'll change your helmet for the correct size one provided it doesn't have marks etc.. so there is some leeway, sadly I'd say your stuck with it.Do you research and get yourself a full face lid when funds allow, if the wind noise isn't pleasant on light gusting sunny days imagine what it will be like when the weather gets worse.Maybe try ear plugs to improve the comfort of the ride in the mean time, as for listening to the sound of your bike I'd say the line "if it aint broke, don't fix it" comes into play, as long as there isn't something funky happening while out and about then you'll be fine, and if there is just open the helmet and you'll have more noise provided than a anyone with a full face ever would. Quote
al_stu Posted April 11, 2015 Posted April 11, 2015 It's possible, different helmets, different fit, different wind noise. I've yet to find a really quiet one! Quote
Stu Posted April 11, 2015 Posted April 11, 2015 You need to wear earplugs This protects your hearing too and stops you going deaf Quote
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