Horwin CR6

[Julie]

Hi, I have a Horwin CR6 and the display (showing mph & battery usage etc), has malfunctioned. It has power, because it still lights up , however it no longer displays the speedometer, mph or any other useful information. The bike is out of manufacturers warranty, and Horwin tell me they no longer stock parts because they've also discontinued the CR6. 

Does anyone know where I might be able to source a replacement display or get this one fixed? I'm trying my local Horwin stockist, but thought I'd also ask on here. 

Thanks

[Old-codger]

If you brought this from a dealer/business then take it back to them and quote the sale of goods act 2015 to them. The item must be of reasonable quality, fit for purpose and last a reasonable amount of time. If you paid for the bike with a credit card even if it was only a deposit of at least 100 quid then your credit card is jointly liable for this purchase. So make a section 75 claim through your credit card. Do not let the dealer fob you off, even though they have stopped selling what sounds like a piece of junk your contract of sale is with the dealer/business.

If you need any help can I suggest going to see citizens advice to guide you.

Also just because they claim it is outside the manufactuers warranty means nothing in law, that is just something that the seller offers. The 2015 sale of goods act is law and trumps anything that the seller offers.

Edited August 11, 2024 by Old-codger
Updated info

[AstronautNinja]

Someone recently reccomend a guy that restores all manner of gauges, unfortunately I can't bloody remember the details, if I can find the relevant thread I will return with said details 

[Nick the wanderer]

Hi, welcome.

One day I'll have an electric vehicle, I just hope it's a bike and not a mobility scooter.

Shame you can't get any back up from Horwin, that's not a good advert.

In the event you can't find a replacement, as said above, there was a thread on here about speedo replacement. I think there may have been a link to speedo repairs. Digital speedos and yours will surely be very similar I would have thought so that may be a place to start.

Local to you Auto electricians may also be worth chatting to, point you in the right direction. Good luck.

[AstronautNinja]

https://themotorbikeforum.co.uk/topic/51693-anyone-know-where-to-get-a-40-year-old-speedometer-clock-repaired/#comment-632754

[AstronautNinja]

https://www.guagerepairs.com/

[Luigi]

Hey Julie, my e year old CR6 started doing the same 2 days ago. I can still ride it but don’t know how fast I’m going or how much charge I have left. I’m hoping it will sort itself out as the display has been on and off buggy for over a year now, but not like this before. Did you get yours fixed?

Luigi

[Aman]

Hi, I’ve the same issue, my cr6 display stopped working. Can’t use indicators, horn, see speed or charge. No reply back from Horwin either. Julie, did you make any progress? I can’t use my bike at present 

[Aman]

Could try this trouble shooting to restart the instrument panel 

[Aman]

Update: since I fitted a camera (hard wired), Horwin said it invalidated the warranty. I guess the terms say I shouldn’t do things like that. Personally, the camera was fitted over a year ago and the issue was a few weeks back so it’s not related. They believe the issue is one of two things. DC converter (£15 part) or Comtroller (£380). They’ve tried replacing the DC converter and it’s not that, so it’s the brain of the bike that needs replacing. Going to cost me loads now especially with labour. Easily over £650 given I’ve had to also pay the labour for the DC converter. So not a happy biker. Will have to make a call if I can order the part myself and skip the labour. 

[RideWithStyles]

When you say hard wired, what to and where?

If there was a port already there for it which I would say doesnt, they missed a trick there in the design cue. Think you did do yourself one by splicing it open DIY if it had any warranty….

which judging by the marketing and selling bs I wouldn’t trust t anything they say and read into more what they dont say….

 

anyway think your in trouble or at least a expensive experience if the clocks have died and no support from the Chinese supply. Only thing is to look for an used part on auctions or an automotive electrical specialist and/or a software programmer if they have a generic unit….either way I think it will be way more than the bikes worth just in the labour (if theyll do it in the first place) let alone parts.

so my advice would be to look at a replacement vehicle from an actual trustworthy manufacturer.

[Aman]

Hi Ridewithsyles, there is a USB port but it didn’t operate the camera properly so I snipped it off and connected the camera to the wires that powered the USB in the glovebox/storage area.

The garage tried the new DC Converter, it didn’t fix the issue so just under £200 labour for that. I’m waiting for the £380 Controller to arrive and will ask to purchase that part directly myself, it’s not a tough job to swap out that part and I’ll save myself another £200 on labour. I need to get it fixed so I can use the bike properly or sell it. 
 

I’ve been keeping an eye out for parts or a bike going for scrap but no joy. 
 

Three lessons learned in the last year

1) Don’t buy a bike to save money

2) Don’t invalidate the warranty with mods

3) if I want to do the above, buy from a bigger manufacturer where parts are readily available and equipment is more reliable

[bonio]

Ouch hard lessons. @Aman

Your right that it's easier with a main stream  manufacturer - loads of after market parts and plenty of good advice on how to do it right. And help when it goes wrong.

Sorry though - none of this is helpful to you.

[RideWithStyles]

I can’t see why the dc converter (anll it does is convert power to a different type of phase to be useful) and controller (tells the motor how much and when to go) are at fault when if it gos and do stuff but won’t display owt on the screen. If it ain’t the clocks it’s Either the loom or a connector/sensor that isn’t playing ball.

[emoto]

0151 609 4113

 KeenForce Ltd

 

For Horwin CR6 parts.

IF your bike is already in pieces PLEASE! take photos of the controller ANY marks/stickers/numbers.

 

The bike is made in China, meaning they have the specs and maybe another route to alternative replacement unit, etc.

On 28/11/2024 at 22:37, Aman said:

Hi Ridewithsyles, there is a USB port but it didn’t operate the camera properly so I snipped it off and connected the camera to the wires that powered the USB in the glovebox/storage area.

The garage tried the new DC Converter, it didn’t fix the issue so just under £200 labour for that. I’m waiting for the £380 Controller to arrive and will ask to purchase that part directly myself, it’s not a tough job to swap out that part and I’ll save myself another £200 on labour. I need to get it fixed so I can use the bike properly or sell it. 
 

I’ve been keeping an eye out for parts or a bike going for scrap but no joy. 
 

Three lessons learned in the last year

1) Don’t buy a bike to save money

2) Don’t invalidate the warranty with mods

3) if I want to do the above, buy from a bigger manufacturer where parts are readily available and equipment is more reliable

 

 

[emoto]

FYI: The VCU model number is VCU-L212172LRUCGNHL

DONGGUAN TAILING ELECTRIC VEHICLE CO LTD

 

 

 

Edited December 11, 2024 by emoto

[Aman]

Thanks for the feedback everyone. Having spoken to Horwin, the VCU is in back order and they explained I had wired the camera up to a 5v supply from the VCU which caused it to fail. I should’ve wired it to the 12v supply from the ac dc converter. An expensive lesson. I’ll keep the camera disconnected and will enjoy the new VCU once it’s installed

 

[Aman]

Incidentally I saw this in Westfield London… looked amazing in real life

 

Verge 

[Capt Sisko]

On 23/11/2024 at 19:49, Aman said:

Update: since I fitted a camera (hard wired), Horwin said it invalidated the warranty.

Interesting. If this were an ICE bike would Horwin have said the same? Generations have added extra lights, horns, gadgets etc etc to their vehicles without problems, but all those vehicles had an alternator with a separate battery that was easy enough to connect stuff to. Excuse my ignorance here, but I'm assuming an electric bike doesn't have separate battery for the lights etc and they just run off the main battery via an inverter to drop the voltage. Are Horwin saying because you tapped into the controler to power your camera that's screwed it up even though it's a 12v outlet?

Edited December 11, 2024 by Capt Sisko

[emoto]

Okay people, so i'm no engineer/electronics wiz.
but from the label on the VCU unit.

 

I'd surmise that the 12v output supply maybe the issue.
as the indicators wont be 39v to 84v (id imagine).

 

As the bike still runs and charges, begin the only things i can think of that would be in the 39-84v region. 
i'd imagine the only issue at that end is if the unit isn't getting the power it wants.

 

as to finding the unit for a low price or even without a 4 week wait, no luck. 

as can't find original manufacturer online that not years old.

 

boiled down (from what i can read) its a 100w unit with 3 output voltages and an IP65 rating.
exactly what it handles is yet to be full explored in regards to finding an alternate.

[emoto]

7 minutes ago, Capt Sisko said:

Interesting. If this were an ICE bike would Horwin have said the same? Generations have added extra lights, horns, gadgets etc etc to their vehicles without problems, but all those vehicles had an alternator with a separate battery that was easy enough to connect stuff to. Excuse my ignorance here, but I'm assuming an electric bike doesn't have separate battery for the lights etc and they just run off an inverter to drop the voltage. Are Horwin saying because you tapped into the controler to power your camera that's screwed it up even though it's a 12v outlet?

I think!!!
 what Horwin maybe saying is HAHAHA you breached your warranty , its your problem.

 

then adding it maybe the cause of the issue. as i have it, but no camera or mods!
I'm out of the warranty period.

 

it does make me wonder also how the use of a output from the unit would cause an error that fries the unit rather than a reset.
hence i think its a copout.

 

[emoto]

14 minutes ago, Aman said:

Incidentally I saw this in Westfield London… looked amazing in real life

 

Verge 

it does look lovely.......then i start think of all the lil things that are gonna go wrong. lol

[RideWithStyles]

45 minutes ago, Aman said:

Incidentally I saw this in Westfield London… looked amazing in real life

 

Verge 

i suspect they dont need a lower secondary power unit like in EV cars as their lower power and less luxury’s of fans, heaters, air on, head units etc to start with and space is a problem for a bike so they get one unit to power all.

so a 48v system will do and down grade it for the 12v parts of the system - the head unit or main user control module for example , which you attacked and it didn’t like.

 

Ill just add to emotos….WTF!

It’s an interesting tech but is all problems! H&S hazard galore - Exposing power wiring, massive hole you could fit you leg if not two within the wheel space let alone the sub fame and tyre. 

Is it a midges bike??? Look at the both the pegs? The ride is feet forward and will have to have bow legs like a cowboy with chaps on. The pillions is so small and low down (I thought it was the brake lever for a second) they’re pretty much standing up on the seat and hope they have very long legs and micro feet.

good luck with a tank bag.

i don’t mind progress but that just not right…

Edited December 11, 2024 by RideWithStyles

[Julie]

Thank you to everyone who replied to this original thread about my Horwin CR6 display unit. I took it to my local garage that sell Horwin bikes. They replaced the display. It worked for a few months. And now it has broken again!! 

[bud]

That's not a great sign.

Edited March 28 by bud