What WILL do some good is educating members of this forum about Cardo. I bought mine partly because of the Ryan F9 video expressing praise for Cardo's waranttee policy. Update: *I contacted the Italian vendor who sent my details to the Italian support in Milan. *They sent me a returns form, which I filled in and returned. *The say they are waiting for courier details (GLS don't ship to the UK except via Parcel force. God knows how they pickup!) *The send me a tracking number. I wait. No one contacts me and the contract is cancelled ( my CCTV guarantees that no one called). So a week on and no further. So, yeah. I will wail about it if you don't mind. Its £200 and it broke. I didn't rough handle it. The USB ripped clean out after 3 months use. People need to know that. People need to know that unlike Garmin's policy of "send it you the nearest base", Cardo's support only extends to its own country's units. So don't buy outside your own country and don't move. To be fair, Pama have offered to get in touch with Cardo, but that's because Cardo don't release their email or phone number. Why are they hiding? Sena support took a google search to find and includes a telephone number https://www.sena.com/company/contact-us Garmin's is more virtual but track-able and there are humans involved https://support.garmin.com/en-GB/