Yeah i could, but for the sake of 12 quid, can I be bothered? Its Oxford's loss, not mine as I certainly wont be relaying on their reputation again. They've clearly dropped their standards, and seem to have forgotten entirely about quality control! Maybe i'll post them a link to this thread and give them the chance to explain.. lets see if they can be bothered to respond.. That's a shame, not bothering to at least draw their attention to it. If more people expressed their dissatisfacion then perhaps companies couldn't get away with selling products that aren't up to the job, so to speak. Ok, you might not be bothered about them making it up to you, but if it stops them selling poor quality products surely that's good?