4th dimension

[Ian Frog]

Right I am going to put this here because it`s sort of related and the insurance side of this video is worth watching and taking note of .

4 years ago 44 teeth posted a video on you tube called "The insurance industry`s dirty secret + legal hints and tips"

I was surprised when Andrew Dalton from White Dalton said at 2.00 minutes that it`s a popular misconception you can have a motorcycle serviced or repaired outside of the manufacturers franchised dealers without affecting the warranty. He went on to say it`s ok with cars but not vans or motorcycles!!!

I like many didn`t know this and I will be digging around for more info but if anyone has the time take a look and let me know what you make of it. The story of the biker knocked off in the bus lane is very interesting as well.

Cheers

Ian

[bonio]

4 hours ago, Ian Frog said:

Right I am going to put this here...

Put what where, mate?

[Ian Frog]

The bit about the warranty not being valid if repairs are done somewhere other than the franchised dealer.

I believed that wasn't the case. 

Cheers 

Ian 

[S-Westerly]

12 hours ago, Ian Frog said:

The bit about the warranty not being valid if repairs are done somewhere other than the franchised dealer.

I believed that wasn't the case. 

Cheers 

Ian 

I've always had my bikes serviced by the dealer during the warranty period - never more than 2 years. After that it's variable. If I've got a good dealer I may stick with them if not I look elsewhere. 

[RideWithStyles]

Unfortunately it appears correct, it’s been like that for a long time,

Aftermarket suppliers or goods still fall into the sale and goods act.

 

From what I remember about it, the reason being notice of Eu leg,d went out listing its intention as it had been challenged about it especially the car world, thing is it only considered the car trade as most other industries or markets represented/orgs etc did not turn up, apart from Triumph and a few others in the segment who said have the argument it was because biking is dangerous, so easily to be harmed through poor service, fragile machines, unique,and so few proper mechanics blah blah…for the interest of the owner/rider it is they have it serviced by them for their safety.

so everyone else thought it would be blanket beyond the cars as the argument was won against them but that’s not how it worked out…much like road regs and layouts for motorcycles - nobody there to tell them, they don’t consider it.

Because of that it bikes, vans were considered more specialised/industrial in that field apparently.

 

triumph is very stead fast and stubborn in this regard to solely protect themselves and earn continuous income for them/dealer so it is still in their right legally.

 

Its clearly marked in the manual and their conditions, Authorised dealers must service the bike to maintain the warranty they offer. Hence the car one’s normally say something like “to maintain the peak performance, safety and compliance of the vehicle as intended” not “to maintain or will void the warranty”. 

even others argued the toss when it was said, tried and failed…

triumph/dealer may sway to some degree, depending on what or why and maybe within very good reason of keeping your custom but by right they wouldn’t have to.

 

• The Competition Act 1998 (Motor Vehicle Agreements Block Exemption) (No. 2) Order 2023 states that manufacturers of Powered Two Wheelers (PTWs) are not required to honor warranties if the vehicle is not serviced by an authorized dealer. 
   

 

To be honest most bike manufacturer warranty is only two years, for most its two-two and a half visits, most will never see a valve check in 4or so years (unless it certain Hondas or RE’s) plus most are pcp for 3/4yrs, so the rub is do it for a better return…maybe?

so if you can splash on a shwanky, and do some term generally speaking its not well out of daftness of labour cost, particularly in comparison to the car world.

last I was told many years ago with a lower tier German brand dealer up in the poor north it was over well £150+vat ph labour, Oh and their own branded oil at mid spec £75 +vat per LTR, spark plug at £25-50 each, £100 just to plug a computer in the footwell to reset the trip and clean memory, budget Italian was half that.

 

if you was to buy used that didn’t have a warranty then no problem diy, if you get a warranty (free or paid) with the dealer, let them do it as its less bs sh1ttery for them to wriggle out of.

 

 

[bonio]

I'm always amazed at how reasonable the dealer services are. I've used BMW, Triumph and MV. The independents nearby are only a few pounds less. I only take the MV to the indy bloke because he's nearer.

[Shasel]

1 hour ago, RideWithStyles said:

triumph is very stead fast and stubborn in this regard to solely protect themselves and earn continuous income for them/dealer so it is still in their right legally.

 

 

 

 

Weird. I live in Shetland and checked with the Triumph dealer who is based in Aberdeen and they said an independent garage was fine to keep the warranty as I was concerned about a yearly ferry trip for warranty purposes.

 

[Mickly]

1 hour ago, bonio said:

I'm always amazed at how reasonable the dealer services are. I've used BMW, Triumph and MV. The independents nearby are only a few pounds less. I only take the MV to the indy bloke because he's nearer.

H’mm, not in my experience.

Triumph wanted £800 for a 12k service ( Blade Stratford upon Avon ) on my Speedtriple ( valve checks etc ) I got it done for half the price at a multi franchise place ( Suttons Tamworth ).

Out of warranty period though

Edited January 24 by Mickly

[RideWithStyles]

35 minutes ago, Shasel said:

Weird. I live in Shetland and checked with the Triumph dealer who is based in Aberdeen and they said an independent garage was fine to keep the warranty as I was concerned about a yearly ferry trip for warranty purposes.

 

 

1 hour ago, RideWithStyles said:

 

triumph/dealer may sway to some degree, depending on what or why and maybe within very good reason of keeping your custom but by right they wouldn’t have to.

• The Competition Act 1998 (Motor Vehicle Agreements Block Exemption) (No. 2) Order 2023 states that manufacturers of Powered Two Wheelers (PTWs) are not required to honor warranties if the vehicle is not serviced by an authorized dealer.