I'm an "independent custody visitor", which means I get to visit police cells and check up on how people who are locked up are being treated, and the conditions they're being kept in. We drop in at the local police station unannounced, at random times, once a week, and get we see whatever happens to be going on at the time. I always come away a bit awed to see how amazing the custody staff are, working in a really difficult job. They have to deal with a lot of people with mental health problems, people with drug habits, people who foul their cells, people who scream, people who are violent, people who at each other's throats (often why they're in), and every now and then with people who are threatening to kill themselves. They're often undermanned, working pretty much without a break for the whole shift. Lunch or dinner is whatever they can grab to eat while they're manning the desk. And all the time they're thinking first about what needs to be done to keep the detainee safe, and where needed about keeping the public safe too. During our visits, we interview each of the detainees. At the end I often say to them, I know this isn't a hotel, but are they looking after you ok? And then they smile and say that the police are being great (and they often add that all they really want is to get out). I know the police have lost some of the public trust they used to have, but it seems to me that they are working hard to win it back. For sure, I don't know any other public body which has set up an independently-run group of outsiders to check up unannounced on what they're doing.