Hey guys. For background... I've been re-doing the central heating in my house lately. I got some quotes to fit a new (oil) boiler and cylinder a few months back and accepted a quote from a guy in my village. Mrs Fro asked the guy 4 or 5 times what the lead time for fitting would be and he said around a week to get the job completed as all he had to do was connect the boiler and cylinder and commission it (I've been installing new pipes/rad etc). Every time I've tried to contact him it's taken over a week to get a response. I spoke to him on Monday and was told he'd ordered the boiler and cylinder and that he'd drop them round by the end of the week. The end of the week is here and I have nothing - haven't even had a call! He also said that it would be three weeks to book it in but he might be able to squeeze it in around other jobs if he gets a delay on something else. Basically, I'm pissed off that he's dicking me about and I'm getting it in the neck from the other half because it's cold plus we're off on honeymoon in 3 weeks and I can't take the chance that it'll not be done by the time we go away. So the question is... Can I cancel the guy without any comeback even though he's supposedly already ordered the gear? No contract has been signed although I did send him an email accepting his quote but no money has changed hands. My back up plan is to order the gear myself, fit it and get the wife to sort the building control stuff, in which case I'll have it all done by next weekend. Bear in mind that this guy wants to charge me over 5k to supply and fit this stuff and it'll cost me around 2-2.5k to get it all on trade... Has anyone got any experience on this type of scenario? Cheers, Fro