Insurance companies are a necessary evil.
I got a quote for new car, old insurance wouldn't insure it so they waved cancellation fee which was great, got a small refund.
New insurance gave me a quote online but it wouldn't let me pay, after multiple attempts it said call us, nope can't and won't insure imports, really your website says you do.
Nope stopped 2yr ago, but I know someone who has insured one with you said i, you can't we don't insure them, it went on like that till I almost lost the will to live, when suddenly he decided that they did insure them but it would be more than the online quote, sod that I can get another company to do it for only £10 more than the online price, ohh ok we will match the online price and give you free legal aid wtf, they are all mental.