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S-Westerly
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Just been out shopping for new trainers for the Mrs, ended up in Sports direct.

Got the pair we needed and waited in the queue to pay.

Unhappy bunny bloke at the till, " I bought these half hour ago, you didnt have the Air Force? pair I wanted, went to a different store and bought some there ,so I want a refund on these"

Shop assistant ,"sorry Sir we,don't do refunds unless they are faulty, just exchange or credit"

UB, I don't want a credit, just my money back"

Repeat cycle for several times.

SA, "I'll call the manager"

Big guy manager turns up and repeats the store policy.

UB"it's not my fault you don't sell air force trainers"

BGM repeats policy

UB, gets his phone out and looks on Sports direct website, mistakenly sees the online refund policy and shouts this at BGM.

BGM corrects him.

UB" I want my money back"

BGM," we only do exchange or credit"

Repeat again several times with UB getting more irate and starts F@ing at him.

BGM asks him to stop swearing as does a lady in the queue

UB," I going to call the police"

BGM" you can do that sir"

At which point BGM moves to another till to serve us.

 

Know your rights, not all stores offer change of minds refunds.

 

 

Edited by Bianco2564
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When working as a jeweller that was me every bloody Monday :lol:

 

People would buy chunky gold chains or fancy watches etc on a Friday to wear out over the weekend with the plan of getting their money back Monday. 

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2 hours ago, Tiggie said:

When working as a jeweller that was me every bloody Monday :lol:

 

People would buy chunky gold chains or fancy watches etc on a Friday to wear out over the weekend with the plan of getting their money back Monday. 

It's worse than that . When I was in the bike trade people would buy a Arai and Siddis on the Saturday show off to their mates at the weekend and want a refund on Monday . 

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On 01/12/2022 at 06:03, S-Westerly said:

Good morning from T3 at Heathrow where I'm about to commence my journey to Cape Town. Hoping to be home in March/April.

Safe flight, I love Cape Town, if you have time try popping into house of machines, its a bit grungy but coffee and beer are great 😁 

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On 02/12/2022 at 18:52, Bender said:

Safe flight, I love Cape Town, if you have time try popping into house of machines, its a bit grungy but coffee and beer are great 😁 

I wish. Arrived in hotel 0100. Was on boat heading out by 1400. Big swell and half my sailors hanging over the side puking. I didn't but was really regretting the greasy burger I had for lunch. Probably won't touch land for next 4 months.

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